Cik lielu kompensāciju es varu prasīt par prāmja aizkavēšanās

2 replies [Last post]
Guess
Offline
Joined: 03/08/2009
Posts: 126
Last seen: 46 weeks ago

Man bija rezervēta kajīte diviem cilvēkiem ar mašīnu uz prāmja Ventspils – Nyneshamna. Prāmis aizkavējas par 10 stundām (tehnisku iemeslu dēļ). Vai eksistē eu regula kas regulētu kompensācijas veidu par prāmja aizkavēšanās. Cik lielu kompensāciju es varu prasīt?

reinis.berzins
reinis.berzins's picture
Offline
Joined: 03/07/2013
Posts: 448
Last seen: 3 days ago

Tev pienākas 50% kompensācija no biļetes cenas, jo prāmja reiss (kas pats ilgst 8:30) aizkavējās par 10 stundām, kas ir vairāk nekā (c) 3*2=6 stundas.

Regulas 1177/2010: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32010R1177 19.pants:

Quote:
1. Without losing the right to transport, passengers may request compensation from the carrier if they are facing a delay in arrival at the final destination as set out in the transport contract. The minimum level of compensation shall be 25 % of the ticket price for a delay of at least: (c) 3 hours in the case of a scheduled journey of more than 8 hours, but not exceeding 24 hours; (...) If the delay exceeds double the time set out in points (a) to (d), the compensation shall be 50 % of the ticket price."

17.pants paredz arī ēdināšanu un viesnīcu (naktī). Ja tādu nepiedāvāja, bet pirki pats, tad varbūt ir saglabājušies kādi čeki:

Quote:
1.   Where a carrier reasonably expects the departure of a passenger service or a cruise to be cancelled or delayed for more than 90 minutes beyond its scheduled time of departure, passengers departing from port terminals shall be offered free of charge snacks, meals or refreshments in reasonable relation to the waiting time, provided they are available or can reasonably be supplied.
2.   In the case of a cancellation or a delay in departure where a stay of one or more nights or a stay additional to that intended by the passenger becomes necessary, where and when physically possible, the carrier shall offer passengers departing from port terminals, free of charge, adequate accommodation on board, or ashore, and transport to and from the port terminal and place of accommodation in addition to the snacks, meals or refreshments provided for in paragraph 1. For each passenger, the carrier may limit the total cost of accommodation ashore, not including transport to and from the port terminal and place of accommodation, to EUR 80 per night, for a maximum of three nights.

Tajā pašā saitē ir arī Regulas latviskā versija, ja prāmja kompānijas darbinieki runā latviski.

P.S. Pašam nekad nav gadījies, vienkārši izlasīju Regulu un secināju teorētiski. Pašam bez lidmašīnām ir gadījies ilgstoši gaidīt tikai aizkavējušos Ecolines autobusu. Autobusu pasažieriem ir identiskas tiesības kā aviopasažieriem (ēdināšana, viesnīca, zvani uz mājām), izņemot nav nekādu naudas kompensāciju.

Guess
Offline
Joined: 03/08/2009
Posts: 126
Last seen: 46 weeks ago

Paldies, Reinis.

Uzrakstīšu kā beigsies